Genetec Compatibility

This Partner Section documents the compatible Device Types and specific Models for which we’ve conducted an interoperability test.

The CyberGate Service Installation Manual and brand-specific Device Configuration Manuals provide step-by-step instructions on purchasing, activating, and configuring CyberGate and Connected Devices.

Genetec Sipelia Compatibility

CyberGate SaaS integrates with Genetec Sipelia™ - on premise and cloud-based Security Center Sipelia SaaS Classic - over a Secure SIP Trunk connection, enabling two way audio and live video communications from your IP Devices connected to Sipelia to Microsoft Teams, and vice versa.

• All SIP Audio & Video capable Devices certified and compatible with Genetec Sipelia™, including IP video intercoms, IP Paging Systems, and IP CCTV Cameras, can now communicate with Microsoft Teams. This enables two-way audio and live video communication to the Teams desktop client, Teams-compatible desk phone, and the Teams smartphone app.
• Integration with Genetec Sipelia ™ is embedded in the CyberGate SaaS offer on Microsoft AppSource and Azure Marketplace. Customers can purchase, activate, and configure CyberGate subscriptions for Genetec Sipelia online 24/7 or obtain them through their Microsoft Cloud Solution Provider (CSP).
• Microsoft, or the Microsoft CSP, will add CyberGate subscription fees on their Invoice to the Customer.

About Genetec

Genetec is a Canadian company specializing in physical security solutions, including cloud-based video surveillance, access control, and license plate recognition systems. Founded in 1997, it is headquartered in Montreal, Canada, and has grown into a global provider of security technology. Genetec is known for its Security Center platform, which unifies various security systems into a single interface, enhancing operational efficiency.