Scheduled Call Routing: the right Teams user, at the right time
Scheduled Call Routing gives Teams users control over when they receive intercom calls, while CyberGate automatically routes calls around off-hours, absences and holidays.
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CyberGate was officially included in “Business Together with Microsoft Ecosystem” from Orange to enhance Orange's customer experience.
CyberGate, the transactable Software-as-a-Service (SaaS) offer published on Microsoft AppSource and Azure Marketplace in 2020 and serving customers in 15 countries around the globe, enables Enterprises who adopted Teams to connect their SIP Video Door Intercom, IP Paging System, and SIP-enabled IP Camera to Teams with two-way audio and live video without the need for extra hardware or software.
CyberGate is now officially included in the Business Together with Microsoft Ecosystem from Orange. To enhance customer experience with Microsoft Teams, Business Together with Microsoft keeps bringing new ecosystem add-on services that answer customer needs and present the latest technological developments. The Business Together with Microsoft ecosystem is diverse and reflects the best the market offers to empower companies and their employees and make their life and work easier.
Interested in enhancing your customer experience with CyberGate? Connect your Enterprise as well!
Frank is a co-founder of CyberTwice and holds responsibility for Sales & Operations. Before CyberTwice, he led the international sales team in CyberTech for EMEA and LATAM, focusing on voice recording solutions for (Global) Financial Services Institutions and Public Safety customers in the Oil & Gas market.
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Scheduled Call Routing gives Teams users control over when they receive intercom calls, while CyberGate automatically routes calls around off-hours, absences and holidays.
Interoperability testing with the Fanvil i66, i67 and i68 Video Door Phones is complete, including Two-Way Video: the Teams user sees the visitor, and the visitor sees them back.
The code that opens your door is a key to your building. With DTMF Security Policy enabled, it no longer appears in the Audit Trail, the Call Log or the Device menu.