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Availability

Let your team set their availability in CyberGate

Setting individual availability for CyberGate

Do you find yourself as a manager way too often adjusting your team's availability in the CyberGate settings again?

Despite CyberGate being a very user-friendly service, it can be very time-consuming to change setting daily or even more frequently. On the other hand, giving everyone admin rights to develop their availability isn't an option either.

cybergate_set_availability_microsoft_teams

CyberGate for Teams

This is past tense with the release of CyberGate for Teams in the Microsoft AppSource and Microsoft Teams App Store; this is past tense. All team members can adjust this in their own Microsoft Teams account. Let them use the toggle switch to set their availability per device.

When you subscribe to our CyberGate Software-as-a-Service (SaaS) solution hosted in Azure, you canCyberGate Software-as-a-Service (SaaS) solution hosted in Azure; you can do so and all within Microsoft Teams.

Unavailable?

There are many reasons why someone can't be the one to answer the SIP Intercom or IP camera. For example, whether they:

  • Have meetings all-day
  • Are out of the office or
  • Are working from home

With the flick of the switch, the settings are adjusted, and incoming Intercom Teams calls reach the remaining part of the team. The first person to respond will get the call as all team members are ringed simultaneously. 

Getting started with Availability

Follow these simple steps to enable the availability settings in the CyberGate app, and you're good to go!

Open the Microsoft Teams Apps or Microsoft AppSource and search for "CyberGate"

Click on "add" and install the app

On the "Multi-Ring" tab, you can set your availability within a Multi-ring group

For your convenience, you can pin CyberGate to the Sidebar. Right-click on CyberGate and select "Pin". This way, it always remains within reach

Looking for an easy way to change your availability?

Availability settings are available now!