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CyberGate SaaS now includes Notifications, a new feature designed to keep customers connected to the updates that matter most.
CyberGate SaaS now includes Notifications, a new feature designed to keep customers connected to the updates that matter most.
Did a license expire without anyone noticing ?
Was a device offline for hours before someone spotted it ?
With customizable subscription options, you can choose the news categories you care about and receive timely alerts directly via email or Microsoft Teams channels.
Whether it’s company news, new product introductions, license expiration reminders, or real‑time updates when devices go offline or come back online, Notifications ensures you never miss a critical moment.
The table below shows which notification types are available and the channels through which you can receive them.
| Category | Teams | What You Receive | |
|---|---|---|---|
| Technical | Yes | - | New product introductions and service notes |
| News | Yes | - | Company news and new partnerships with compatible equipment manufacturers |
| Licenses | Yes | Yes | Alerts when CyberGate subscriptions are about to expire |
| Device | Yes | Yes | Alerts when a device goes offline or comes back online |
| Survey | Yes | Yes | Feedback requests on onboarding, platform usage, support experience, and product roadmap input |
Notifications is available now in the CyberGate Management Portal. Log in to configure your preferences and start receiving the updates that matter to your organization.
New Pricing for ATTEST Call Recording - Record audio and video calls from and to selected devices connected to CyberGate.
Actionable Intelligence: Audit Trail and Call Log - Explore the new Call Log feature for detailed call insights.
How to Set Up Sequential and Parallel Calling - Configure advanced calling workflows in CyberGate.
Visit our contact page or reach out to your CyberTwice account manager.
Frank is a co-founder of CyberTwice and holds responsibility for Sales & Operations. Before CyberTwice, he led the international sales team in CyberTech for EMEA and LATAM, focusing on voice recording solutions for (Global) Financial Services Institutions and Public Safety customers in the Oil & Gas market.
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Scheduled Call Routing gives Teams users control over when they receive intercom calls, while CyberGate automatically routes calls around off-hours, absences and holidays.
Interoperability testing with the Fanvil i66, i67 and i68 Video Door Phones is complete, including Two-Way Video: the Teams user sees the visitor, and the visitor sees them back.
The code that opens your door is a key to your building. With DTMF Security Policy enabled, it no longer appears in the Audit Trail, the Call Log or the Device menu.