Using wideband technology and further acoustical enhancement on telephones, HD audio provides consumers with high-quality, crystal clear and more natural sounding voice calls, on both mobile and fixed terminals.
HD audio benefits
|>||Better comprehension and clarity, especially in long detailed and/or technical discussions|
|>||Clarity in understanding acronyms|
|>||The ability to differentiate between and clearly identify others on a conference call|
|>||Clarity and easier understanding in multi-national/multi-lingual conversation where you have non-native speakers and native speakers communicating in one or more languages|
|>||More accurate transcriptions (both human and automated)|
In short, everything involving voice is better in HD audio, be it simple person-to-person call, a Public Announcement call, or a speech-to-text process.
CyberGate & HD audio
We've added the possibility to use HD audio between the CyberGate and the endPoint (device). The option is available to you depending on the device you have or want to connect.
The used codec (HD audio standard) is an important factor. We currently support G722 & OPUS. With each call the system now automatically chooses the highest quality option.
Check your brand compatibility here.
A bit more "techy"
The traditional telephone network is using the G.711 codec. This "narrowband" codec typically results in grainy or staticky sounding calls. (No doubt you've experienced many of these types of calls yourself!)
Wideband audio technology uses a "wideband" codec, like G.722, or the newer G.722.2, which offers high-definition audio quality over smaller bandwidth transfer rates. However, the current “gold standard” of the wideband audio codecs is called Opus, and it's the default codec that's used by all WebRTC technology and apps currently available.
Hear the difference
* Please note: a multimedia player will open in a new window.
Are you ready for the next step in acoustical enhancement on your device? Get CyberGate now and benefit from the best sound solution possible.