Scheduled Call Routing: the right Teams user, at the right time
Scheduled Call Routing gives Teams users control over when they receive intercom calls, while CyberGate automatically routes calls around off-hours, absences and holidays.
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With the latest CyberGate update, you can add the open door button to Microsoft Teams to easily open the door to visitors.
We added a new functionality to CyberGate. With this new functionality, it is even easier for your team to open the door to visitors. From now on, you don't have to open the door via the Teams dial pad but simply click on the new "Open door" button on your screen.
Open door button
When someone rings your (Video) door Intercom, you can click on the new "open door button" to allow visitors to enter. The button will be situated on the right-hand side of your screen. This means no more remembering and entering pin codes; just clicking your mouse to open the door.
Configuration
Make a call from the intercom to your Teams client (press the button on the intercom/door station). Accept the call in your Teams application and leave the call open for the following 2 steps.
Now every time the (Video) Door Intercom calls you, the CyberGate app will be available in the call window.
After this, the Open Door button will be available whenever the intercom/door station calls you. Please repeat these steps per intercom to add the Open Door button functionality.
Frank is a co-founder of CyberTwice and holds responsibility for Sales & Operations. Before CyberTwice, he led the international sales team in CyberTech for EMEA and LATAM, focusing on voice recording solutions for (Global) Financial Services Institutions and Public Safety customers in the Oil & Gas market.
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Scheduled Call Routing gives Teams users control over when they receive intercom calls, while CyberGate automatically routes calls around off-hours, absences and holidays.
Interoperability testing with the Fanvil i66, i67 and i68 Video Door Phones is complete, including Two-Way Video: the Teams user sees the visitor, and the visitor sees them back.
The code that opens your door is a key to your building. With DTMF Security Policy enabled, it no longer appears in the Audit Trail, the Call Log or the Device menu.